Service Disclaimer

Pinch Pumpkins is a seasonal pumpkin delivery and decorating service based in Austin, Texas. By purchasing from Pinch Pumpkins, customers agree to the following terms:

  1. Product Guarantee

    • We guarantee fresh, undamaged pumpkins in every order, with a thoughtful variety of colors, sizes, and textures unless a specific color palette or style has been discussed and agreed upon in advance.

    • Because pumpkins are a natural product, natural variations in size, shape, surface texture, and longevity should be expected.

  2. Delivery & Setup

    • Deliveries and porch arrangements will be completed within the agreed-upon timeframe and within Pinch Pumpkins’ designated service areas (Austin, Round Rock, Pflugerville, Georgetown, Leander, Cedar Park, Liberty Hill, Belterra, Oak Hill, Dripping Springs, Westlake, Bee Cave).

    • Customers must provide safe and accessible delivery conditions. Pinch Pumpkins is not responsible for issues caused by inaccessible delivery locations.

  3. Pumpkin Care & Longevity

    • Once pumpkins are delivered and arranged, their care and condition are the responsibility of the customer.

    • Pinch Pumpkins is not liable for damage or deterioration due to weather, animals, insects, or natural decay.

  4. Pick-Up Service

    • Our Porch Pumpkin Pick-Up service is available December 1–3, with other dates by arrangement. Customers are responsible for scheduling pick-up in advance.

    • Collected pumpkins are repurposed responsibly, including being provided to Texas Hill Country ranches for livestock and wildlife when possible.

  5. Payments, Cancellations & Refunds

    • All sales are final. Cancellations must be made at least 72 hours before scheduled delivery to be eligible for rescheduling or partial credit.

    • No refunds are available after delivery has been completed.

  6. Liability

    • Pinch Pumpkins is not responsible for personal injury, property damage, or accidents occurring after delivery or during the natural lifespan of pumpkins.

    • Customers accept all liability for pumpkins once placed on their property.